Verify Your BD Romiyo Account
Account verification is how we keep your balance protected and your withdrawals moving without friction. The process is straightforward: we need a government-issued photo ID and a selfie taken at the time of submission. Upload both through the verification section in your account settings. Our team reviews submissions and updates your account status — you'll see the change reflected in your profile.
A verified account also means fewer holds on withdrawals and a smoother experience if you ever need to contact support about a transaction.
- Go to account settings — Find the verification section inside your profile — it's clearly labelled and takes under a minute to reach.
- Upload your ID — A national ID card or passport works. The image needs to be clear and fully in frame.
- Submit a live selfie — Take the selfie at the time of submission so it matches your ID photo — screenshots are not accepted.
- Await confirmation — Once reviewed, your account status updates and full withdrawal access is enabled.